Purchase Terms

These Purchase Terms apply to all orders placed through the 𝐻𝑒𝑟𝑏𝑒𝑙𝒍𝒆𝒂™ website and related online services operated by XOMOX Jewelry Inc.

By placing an order, you confirm that you have reviewed and accepted these Purchase Terms, together with our Privacy Policy, Terms of Use, Shipping Policy and Return Policy.

1. Eligibility

To make a purchase, you must:

• Be at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete order information
• Use the website in accordance with applicable laws

You are responsible for ensuring that the products you purchase may be legally imported, received and used in your location.

2. Order Acceptance

Submitting an order does not guarantee acceptance.

XOMOX Jewelry Inc. may refuse, limit, verify or cancel an order when:

• An item is unavailable
• Product information or pricing contains an error
• Payment cannot be verified
• Fraudulent or unauthorized activity is suspected
• Shipping restrictions apply
• The order violates these Terms

If a cancelled order has already been charged, the applicable amount will be refunded to the original payment method.

3. Product Information

We make reasonable efforts to display product descriptions, measurements, materials, images and colors accurately.

However, screen settings, lighting, handmade details and production variations may cause minor differences between the product shown online and the item received.

Product images are provided for presentation purposes and may not always represent exact scale.

4. Prices and Promotions

All prices are displayed in the currency shown at checkout.

Prices, discounts, promotional offers and product availability may change without prior notice. Promotions cannot be applied retroactively unless specifically stated.

If an incorrect price is published due to a technical or administrative error, we may cancel the affected order and issue a refund.

5. Inventory Availability

Products marked as available may become unavailable before an order is fully processed.

When an item cannot be supplied, we may:

• Remove it from the order
• Offer a suitable replacement
• Contact you for further instructions
• Cancel and refund the affected item

Inventory information is updated regularly but cannot be guaranteed in real time.

6. Order Processing and Delivery

Orders are prepared after payment has been successfully confirmed.

Shipping and delivery estimates are provided for reference only. Actual delivery times may vary due to:

• Destination
• Carrier delays
• Customs inspections
• Public holidays
• Severe weather
• High order volumes
• Incorrect delivery information

XOMOX Jewelry Inc. is not responsible for delays caused by events outside its reasonable control.

7. Customer Information

You must provide a complete and accurate:

• Full name
• Delivery address
• Email address
• Telephone number
• Payment information

We are not responsible for failed delivery, additional fees or returned parcels caused by incorrect or incomplete information supplied during checkout.

8. Taxes, Customs and Import Charges

Customers are responsible for any customs duties, import taxes, sales taxes, VAT, tariffs, brokerage fees or other charges imposed by the destination country or local authority, unless checkout clearly states otherwise.

These charges are not included in the product price or shipping fee unless expressly indicated.

9. Returns and Refunds

Eligible returns and refunds are handled according to the Return and Refund Policy displayed on our website.

Items must meet the stated return conditions. Certain products may be excluded from return for hygiene, personalization, final-sale or other permitted reasons.

Refunds are normally issued to the original payment method after the returned item has been received and approved.

10. Product Care and Customer Responsibility

Customers should review all available product details, measurements, materials and care instructions before purchasing.

Jewelry should be stored and handled carefully. Exposure to moisture, chemicals, perfume, cosmetics, excessive force or improper storage may affect its appearance and condition.

Normal wear, accidental damage and damage caused by misuse are not considered manufacturing defects.

11. Website Errors

We reserve the right to correct typographical errors, product details, availability information, promotional content and pricing at any time.

Where legally permitted, corrections may be made before or after an order is submitted.

12. Privacy

Personal information collected during browsing, checkout and customer support is handled in accordance with our Privacy Policy.

Information may be used to:

• Process orders
• Arrange delivery
• Verify payments
• Provide customer support
• Prevent fraud
• Meet legal and operational requirements

13. Limitation of Responsibility

To the fullest extent permitted by law, XOMOX Jewelry Inc. is not responsible for indirect, incidental or consequential losses resulting from the purchase, delivery or use of products sold through the website.

Nothing in these Terms excludes rights that cannot legally be limited or waived.

14. Updates to These Terms

These Purchase Terms may be revised periodically.

The latest version published on the website will apply to future purchases. Continued use of the website after an update indicates acceptance of the revised Terms.