Return Policy
Returns & Refunds
At 𝐻𝑒𝑟𝑏𝑒𝑙𝒍𝒆𝒂™, customer satisfaction is our priority. If your purchase does not meet your expectations, we're here to help with a simple return process.
Return Eligibility
Items may be returned within 180 days from the delivery date if they:
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Are unworn and unused
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Remain in their original condition
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Include all original packaging and tags
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Show no signs of damage or alteration
For hygiene and quality assurance, certain personalized or clearly marked final-sale items are not eligible for return.
How to Start a Return
To request a return or exchange, simply contact our customer support team with your order number.
Email:
service@tearecipeskvip.com
Our team will provide return instructions and assist you throughout the process.
Preparing Your Package
Please package your item securely to prevent damage during transit.
If the original packaging is unavailable, use suitable protective packaging before shipping the item back.
Customers are responsible for arranging return shipping unless otherwise specified.
Refund Processing
After your returned item has been received and inspected, we will notify you by email.
Approved refunds are issued to the original payment method within 7 business days.
Depending on your financial institution, the funds may require additional processing time before appearing in your account.
Exchanges
Eligible products may be exchanged for another available item or, when applicable, store credit.
Exchange requests are subject to product availability at the time your return is processed.
Final Sale Items
Products identified as Final Sale, customized items or other non-returnable products cannot be returned or refunded unless required by applicable law.